About

How The App Can Help You


Reliable evidence
Safer communities
Simplifying life
Streamlining work
Your secure account
Free app, free trial, free reports

Privacy & Validation


How is my privacy protected?
How secure is the service?
Who sees my reports & evidence?
How does someone see a report I send them?
How does the validation work?
What is a validation certificate?

Police Reports


What crimes can I report?
What if it’s an emergency?
How do the police get my report?
How do I give feedback on the police response?
How can the app ease the path of victims & witnesses?
Can the app cut crime?
     

The App


Where can I get it?
Where does it work?
How does it work?
Can I use it anonymously?
Recording & securing evidence
Terms of Service

Free & Charged Reports


Which reports are free?
What do reports cost for personal or business use?
How do I buy credits for reports?
What happens to a report if I have no credit?
Why are witness reports free?
What do victims of crime get free?
Why is hate crime specially featured?
Are we profiting from crime?
Can I get a VAT receipt?
Citizen Journalists

About Us


Witness Confident & Just Evidence

Support


Where can I get help?

How The App Can Help You

More reliable evidence
Safer communities
Simplifying life
Streamlining work
Your secure account
Free app, free trial, free reports

The App

Where can I get it?
Where does it work?
How does it work?
Can I use it anonymously?
Terms of Service

Privacy & Validation

How is my privacy protected?
How secure is the service?
Who sees my reports & evidence?
How does someone see a report I send them?
How does the validation work?
What is a validation certificate?

Free & Charged Reports

Which reports are free?
What do reports cost for personal or business use?
How do I buy credits for reports?
What happens to a report if I have no credit?
Why are witness reports free?
What do victims of crime get free?
Why is hate crime specially featured?
Are we profiting from crime?
Can I get a VAT receipt?

Police Reports

What crimes can I report?
What if it’s an emergency?
How do the police get my report?
How do I give feedback on the police response?
How can the app help victims & witnesses of crime?
Can the app cut crime?

About Us

Witness Confident & Just Evidence

Support

Where can I get help?
 

How The App Can Help You

Self Evident is a free app that records, validates and secures evidence. The Android version has been designed mainly as a crime reporting app, while the iPhone version has extra features making it more suitable for professional use as well as for crime reporting. Both apps let you file a report for work, notify an adviser or business of a claim, report a crime to the police, seek support from specialist charities, send the media a news story or just keep the evidence safe by securing it in your private account.

Reliable evidence
The Self Evident app lets you capture reliable video, audio and photo evidence in real time and while events are fresh in your mind. When you send the evidence using the app's 'Report' function, it is kept safe in your private, online account.

Evidence captured using the app is particularly reliable, as a data log validating the time, place and file information is sent to and corroborated by our independent server. This helps you prove when and where you took a picture or made a video or audio recording with the app.

Where the digital evidence was not captured with Self Evident, you can import it into the app, secure it in your account and attach it to a report. Please note the validation features do not apply to imported evidence.

Safer communities
The app was first developed as a way of deterring and reducing crime, and is promoted as such by the charity Witness Confident. As well as recording validated evidence, Self Evident guides users through making a witness statement, and locates and dates the incident in a secure and convenient report. By making things easier for victims and witnesses, the app offers a new approach to community safety and police-public engagement. The latest version - brought to you by the Mayor of London and the Sussex PCC - provides new features to help the police identify repeat and vulnerable victims and to offer enhanced support to victims of hate crime.

Simplifying life
The app also helps whenever you want to prove something and whenever evidence matters. You can use it to notify an insurer about a treasured purchase, to photograph the scene of a car accident, to record the damage from a leaking roof or the effects of an injury or the progress of recovery, to collect evidence about a dispute, to record a neighbourhood noise that disrupts your sleep, or to prove the condition of an apartment as you move in. By independently validating and securing your evidence, the app avoids misunderstandings, prevents disputes and can help prove a claim.

Streamlining work
By simplifying routine tasks, validating evidence and securing reports, the app can save time and money at work. Auditors, campaigners, compliance officers, delivery drivers, inspectors, journalists, lawyers, loss adjusters, meter readers, police officers, regulators, safety officials, managing agents and process servers are some of the people who can benefit by using Self Evident in their work.

Your secure account
Reports you make using the Self Evident app, along with any evidence you attach, are secured to the private account you get at JustEvidence.org when you register the app. This is where you manage your files, keep and validate evidence, and track when a report you send is opened. And if it’s a report to the police, this is where you can give confidential feedback on their response.

Free app, free trial, free reports
Self Evident is free to download. Reports to the police by witnesses of crime are always free around the world. Reports by victims of crime to the police or to featured charities are free in England & Wales. As to other uses, you can send and secure up to five reports for free during your four week trial. To find out about other free reports and charges, click on the links.

 

The App

Where can I get the app?
The app can be downloaded for free from the Android and Apple app stores in the UK. The iPhone app is also available from Apple stores in Australia, Canada, Germany, India, Ireland, the Netherlands, New Zealand, South Africa and the USA.

Where does the app work?
The app works everywhere.

You can use it to report crime to the police in England and Wales at the touch of a button. The app automatically identifies the correct police force based on the incident location you select. If you want to use the app to send a crime report to the police outside England and Wales, you need to find an email address for the police force there, open the report in your account and enter the email address. In certain parts of the UK, victims of hate crime can access specialist support or log an incident at the touch of a button.

How does the app work?
Watch the video tutorial on the login page or touch the Help buttons on the app to find out about each function.

Can I use the app to report anonymously?
No. Reports are sent with your name and email address so the recipient can get back to you. You can remove or add your mobile (SMS) number.

Recording & securing evidence
Video, audio and photo evidence recorded with the Self Evident app is validated using online data tracking, so it's more reliable.

You can also import evidence into the Self Evident app that was recorded elsewhere (from your phone’s media library) and send it in an app report. However, the validation service is not available for evidence imported into the app. The most reliable evidence is that which you record using the app itself.

When you use the app to send a report to the police or other agency, or file it to send later, it is secured in your private online account. This means you can access your own copy of your report. It will be kept for 13 months, unless you choose to secure it for longer.

Terms of Service
By using the app, you agree to the Terms of Service.

As to using it in a responsible manner, the following four tips will help:

  1. Do not compromise your personal safety by using this app inappropriately. Use of this app is at your own risk.
  2. If you deliberately give false evidence, this is likely to be discovered and may lead to serious criminal or civil sanctions.
  3. You'll invite criticism or worse if you secretly record a private meeting.
  4. If it is an emergency, use the Emergency Call button.

Please be safe and do good. And don't forget to offer help to any individual who needs it.

 

Privacy & Validation


How is my privacy protected?
It’s your information, not ours. To see how we look after your personal information, please click on Terms and go to the Privacy Policy. As your account is your private space, there are no ads and we don’t sell your information for marketing.

How secure is the service?
We are vigilant about protecting your security. The Information Commissioner’s Office has reviewed the service thoroughly and confirmed that it has no concerns about it being used to report crime and other sensitive issues. You can also test the security of this service yourself at https://www.ssllabs.com/ssltest.

Who sees my reports and my evidence?
It’s your report and your evidence – so you choose. Other than you, your report will only be seen by the individual or organization that you choose to send it to. If you secure rather than send a report, you alone see it and any evidence. While we monitor how the app and service are used and so can see the gist (including any free text you enter in the summary) of the reports that are made, we do not and will not see any of your evidence.

How does someone see a report I send them?
They get an email sent from you through Just Evidence with the subject header you’ve given the report and a link to the report and evidence.  When the recipient has verified they’re using the email address you sent the report to, they can access the report and download any evidence at no cost. (To see how this process works for crime reports, click here). The Access Log on the report allows you to track when it is viewed.

How does the validation work?
The validation process is simple and secure. Whenever you use the Self Evident app to record video, audio or photo evidence, the location, date and time are logged at and secured on the Self Evident server.

When you or a recipient view a report, the local time when the app recorded the item of evidence is shown and its location is displayed. Additionally, as you both view and download the same evidence, while the server retains the original, disputes about its reliability should not arise and, where they do, they can be swiftly settled. This should be all that is needed when you send a report to someone.

If you had no or intermittent network, wifi or location services when you recorded your evidence, then this validation may be adversely affected. However, extra validation can be provided in the Validation Certificate that comes with your report, which details where and when location services resumed.

This validation service is not available for media recorded outside the app and imported into the app’s evidence library.

What is a Validation Certificate?
A Validation Certificate comes with a report and provides information from the server that independently corroborates the validation data sent by the app about when and where your evidence was recorded. To download a certificate, open the report and click 'Download Validation Certificate'. (Validation Certificates only display information about evidence recorded with the Self Evident app, and not about evidence imported from outside the app.)

The certificates can be valuable in several circumstances. First, whenever you use the app to record evidence and attach it to a report, the Validation Certificate can independently corroborate when and where that evidence was recorded.

Secondly, if the evidence is being used in a legal context or if questions are raised about the origins of evidence recorded with the app these certificates can help establish its reliability.

Thirdly, where the app’s location services were not functioning at the time the evidence was recorded, the data in the certificate can confirm the authenticity and reliability of the evidence because it can prove where the app was when the location services resumed.

Click here for detailed guidance on these certificates.

A Validation Certificate is available for no charge to the user. You can also send Validation Certificates free of charge to someone via the 'Validation Certificates' link on the Profile page of your account.

 

Free & charged reports


Which reports are free?

What do reports cost for personal or business use?
Charges for and details about reports can be found here.

How do I buy credits for reports?
Log into your account and click on Credits. You can pay by PayPal, debit and credit cards (Mastercard and Visa).

What happens to a report if I have no credit?
If you want to send or secure a charged report but don’t have sufficient credit, we’ll hold it as a pending report for three days and email to tell you. If by the fourth day, you haven't added credit the report will be deleted from your account. The evidence will remain on your phone.

Why are witness reports free?
Along with our sister charity, Witness Confident, we want to make it as easy as possible for people to do the right thing. When independent witnesses speak up it can mean that a criminal pleads guilty, an innocent person goes free or a victim is spared the grief of reliving a traumatic experience in court. Because there are already enough barriers deterring people from doing the right thing when they witness crime, we are committed to witness reports going free. We want this app - which is a secure, convenient and practical way for witnesses to engage with the police - to help break this cycle.

What do victims of crime get free?
Victims of crime can send reports to the police in England & Wales for free until further notice. As it becomes clear how the app helps to cut crime, support victims and improve public engagement, we expect that police chiefs and Commissioners will agree to cover the modest costs of police reports in their area. We expect that governments, police inspectorates and politicians - keen to see that public money is spent efficiently - will encourage forces to promote and use the app as it is a much less expensive way for the police to receive and log reports of crime than by telephone or face-to-face reporting. This is on top of the savings which the app will bring in the costs of obtaining the evidence and reducing crime. 

Outside England & Wales, victims can send and secure reports without charge during their free trial. After that they will need to pay a modest charge to cover our costs in sending, securing and validating their reports.

Why is hate crime specially featured?
Hate crime refers to crimes where the or a motivation is hatred of the victim on grounds of their disability, race, religion or faith, sexual orientation or transgender identity. Many of these crimes are not reported to the police. Public authorities in the UK are keen to offer victims the option of confidentially logging an incident and/or accessing specialist support even if they do not want to report the incident to the police. These special features for hate crime are being provided at this time by the Mayor of London and the Police & Crime Commissioner for Sussex for their citizens.

Are we profiting from crime?
No. Any profit from income received from police reports goes to anti-crime charitable works in the areas where the reports are made. To find out more about this, please visit the Robert Peel Trust.

Can I get a VAT receipt?
Yes. Just Evidence is registered for VAT - Registration No. 256661190. If you would like a VAT receipt, please email Help@JustEvidence.org with your purchase details.

Citizen Journalists
If you are a citizen journalist and you want to use the app to gather validated evidence and send news reports to media organizations, we’re happy to provide you with free credit. Please email your request to Enquiries@JustEvidence.org


Police Reports

What crimes can I report?
You can report any type of crime. The app has the following pre-set categories: Anti-Social Behaviour, Burglary, Criminal Damage, Domestic Violence, Fraud or Forgery, Harassment or Stalking, Motoring, Mugging or Robbery, Sexual Offence, Street Violence, Terrorism, Theft or Handling, and Other.

Where the victim is vulnerable and/or where the crime is motivated by hatred of the victim’s disability, race or ethnicity, religion or belief, sexual orientation or transgender identity this can easily be flagged on the app.

What if it’s an emergency?
If it’s an emergency, please call the emergency services number. If you’re in the app, you can use the emergency call button to call the police. When you’ve done that, you can still use the app to make or take a witness statement or to record the scene.

How do the police get my report?
When you tap Send on the app, an email containing a link to your crime report is sent automatically to the right police team in England & Wales. (To see how this process works click here.) You can find their details and track when they access your report by going to the report in the Reports section of your account. For information about how individual police forces in England and Wales handle app reports, click here.

Where a case is referred to The Crown Prosecution Service, they can also access your report. Again, you can track when they have accessed it in the Access Log on your report.

If the crime occurred in an area where the police are not automatically linked to the app, we email you to let you know. By doing a simple search online for the relevant force or by phoning them on a non-emergency number, you’ll be able to get their email address. Then go to your account, open the police report, and input the correct email in the box under the Access Log and click Send. You can then track when the police access your report and download your evidence. Police forces who want to link automatically to the app should contact us at Police@JustEvidence.org.

The Just Evidence service uses the police.uk API to route your crime report to the agreed team in the right force and we credit and thank the Open Government Licence for this.

How do I give feedback on the police response?
If you send a report to the police, you can give feedback on the police response. Your feedback is confidential and is not seen by the police. While we publish aggregate feedback data by types of crime or by police force, we will never publish any feedback data that can be linked to any particular individual without that person’s express consent.

How can the app help witnesses and victims of crime?
Whether you captured a photo, audio or video, or recorded a witness statement about a crime you suffered or witnessed, there are three ways in which this service will reduce the grief that puts witnesses off and some of the stress that victims have to endure.

First, the app provides people with a convenient and secure way to contact the police.

Secondly, where their evidence is validated there is less need for a witness or victim to be called upon to attend court.

Thirdly, if they do still need to attend court, users' experience giving evidence will be less of a trial where they recorded a witness statement on the app.

Can the app cut crime?
As more people use the app to record and report crime, crime levels should drop as crime is deterred and criminals are detected.

We hope the app will be of particular use in cases of repeat victimisation - say domestic violence or stalking or other cases where a restraining order is being breached. This is because it helps a victim to send reliable evidence of an incident or of several incidents securely to the police in a single report. (For details about the numbers of photographs and length of videos that can be attached to a single report, click here).

 

About Us

Witness Confident & Just Evidence
Witness Confident is the registered charity and legal advice centre behind the app's role in cutting crime in England & Wales. Its sister organisation Just Evidence is the limited company that develops and operates IT services that facilitate the engagement of and support for victims, witnesses and litigants. These include the Digital 101 suite of services including the Self Evident app and the witness appeal map at StreetViolence.Org. Just Evidence has been set up as a social enterprise where at least half of the profits go to support charitable works in the regions and fields where the app is used. Both organisations are based at The Drill Hall, 57a Farringdon Road, London EC1M 3JB, UK.

 

Support

Where can I get help?
If you have a technical problem using your app or the service, log in to your account and click on the Support button.

 

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