Privacy

Just Evidence Limited ("we" or "us") are committed to protecting and respecting your privacy.  This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be handled by us. Please read the following carefully to understand our approach to and practices regarding your personal data and how we will treat it.

If you are under 16, you must get your parent's or guardian's permission before you provide any personal information to us, agree to this Policy or use the App or Service.

Key points

Please understand that this is not an anonymous service; that the validation facility for any piece of evidence cannot work unless you agree that we can store data of when and where it was captured, uploaded and sent; and that you cannot delete any report or evidence that you send to the police before they have been accessed.

We don’t market to you; we don’t run adverts on the Service or target them at you otherwise; and we don’t or sell or use your information for marketing. 

This Policy and Data Protection

Words and terms referred to in this privacy policy (the "Policy") have the meanings ascribed to them in the Terms of Service as set out at JustEvidence.org ("Terms of Service") unless the context requires otherwise.

We process your personal data

  1. when you register and use the app and service;
  2. to notify you that a report you have sent has been secured or will no longer be secured;
  3. for the validation facility; and
  4. if and when we seek your feedback.

The basis on which we process your personal data are the contract you make with us when you agree to use the App and Service.  Where you use the Service to report crime or to secure or provide evidence for legal matters, the following bases may also apply: legal obligation, vital interest, public task and legitimate interests.

This Policy (together with the Terms of Service) applies to your use of:

For the purpose of the Data Protection Act 1998 and the GDPR, the data controller is Just Evidence Limited of The Drill Hall, 57a Farringdon Road, London EC1M 3JB and the data protection officer is Mr Geoff Tibbs.  Our ICO Register entry is Z3563847 and we are a company registered in England and Wales (number 08314323).

This Policy applies from 10 May 2018.

What information?

We may collect and process the following data about you: information that you provide by filling in forms on the Self Evident app and on JustEvidence.org, including your name, mobile telephone number and email address. This includes information provided at the time of registering and using the App or the Service, securing or sending reports and evidence, providing feedback or requesting further services. We may also ask you for information when you report a problem with the App or Service.

We may also collect and process the following data about you:

Device information

We may collect and process information about the mobile phone or any computer you use to register for or access the Service, including, where available, any unique identifiers, operating system, browser type and mobile network information as well as your mobile telephone number, for system administration and to ensure the Service’s ability to prevent and detect crime and to assist the legal system deliver justice are not compromised.

Location information

When you use the App and the Service, we will collect and process information about your actual location. This will require your personal data for the feature to work. You can turn off this functionality at any time by switching off the location services settings for the App on your mobile device. If you do turn this functionality off or if this functionality is not otherwise available (e.g. your phone is out of range of a GPS or WiFi), it will adversely affect the validation facility. When you use the location services on the App and the Service, you consent to us collecting, processing and using your location data and queries to provide and improve the location-based functionality on the App and to ensure the Service’s ability to prevent and detect crime and to assist the legal system deliver justice are not compromised.

Log information

When you use the Service or view content on JustEvidence.org, we may automatically collect and store certain information in server logs, including but not limited to internet protocol ("IP") addresses, internet service provider ("ISP"), clickstream data, browser type and language, viewed and exit pages and date or time stamps.

Cookies

JustEvidence.org uses cookies to distinguish you from other users. This helps us to provide you and other users with a good experience when you use the App and Service and also allows us to improve them. For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy at JustEvidence.org/cookies.

How we store your data

Your password is encrypted and we do not know it.

All data that we collect from you may be transferred to, and stored at, a destination within the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the fulfilment of your request or order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted.

Unfortunately the transmission of any information via the internet is not completely secure. As such, although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to JustEvidence.org; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use your information

We use information held about you in the following ways:

How your use of the App discloses your information

By sending a report using the App, you are sharing the information in it, and any evidence attached to it, along with your contact details, with the recipient to whom you chose to send it.

How we disclose or share your information

We may disclose your personal information to our sister organisation, Witness Confident, the charity which promotes the App for crime reporting in England and Wales, for purposes connected with its charitable activities and if we do, it will be under the same obligations under this Policy as we are.

We may also disclose your personal information to third parties as follows:

Marketing

We do not process or supply your personal data for marketing purposes to third parties.

Links

Our website may, from time to time, contain links to and from the websites of our partner networks and affiliates (including but not limited to websites on which the App or the Service are advertised). If you follow a link to any of these websites, please note that (i) these websites and any services that may be accessible through them should have their own privacy policies, and (ii) we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

Accessing, updating and deleting your information

We fully recognise and support your right to see the personal information we have on you. The key data is on the profile page of your private account at JustEvidence.org and you can update it on the App.

You can terminate your account at any time. To do so effectively, you should use the delete function on JustEvidence.org and also delete the App from your phone. You can also delete secured reports on the Reports page in your account (though you cannot delete a report and evidence to the police until it has been accessed).  As set out in the Terms, the summary of the report and any attached evidence will be deleted from our server on or before the following six-monthly scheduled clean.

You can also request an app history certificate that records your use of the App.

If you want to know if we have any other information on you (e.g. the IP address used to access your account on a particular occasion), please ask and we will (where legally permitted) tell you.

If you are concerned about the accuracy of the information held about you, wish to amend and correct it or would like it to be removed from our records and it cannot be corrected by you on the App or in your account at Just Evidence then please contact us and we will do so insofar as we can under this Policy, the Terms of Service and the law.

In any event the Data Protection Act 1998 and GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with those laws and we will answer any such formal request within 30 days for no charge.  If you are unhappy with our response, you can contact the Information Commissioner at https://ico.org.uk

Changes

Any changes we may make to this Policy in the future will be posted on JustEvidence.org. Where we consider it appropriate, this or a new Policy may be emailed to you and/or flagged on the log in page on JustEvidence.org.  

Contact

If you have any questions about this Policy please contact us by using the Support button when you have logged into your account at JustEvidence.org.

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